Designing Performance Measurement Systems: Theory and Practice of Key Performance Indicators

Companies must monitor performance continuously to adapt to a changing world. This book discusses the characteristics of performance measurement systems and provides practical methods for defining KPIs, with examples to support their implementation. It is intended for academics, professionals, and consultants involved in analyzing and managing KPIs.

\n Format: Hardback
\n Length: 211 pages
\n Publication date: 05 December 2018
\n Publisher: Springer Nature Switzerland AG
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In the ever-evolving landscape of today's world, businesses find themselves compelled to embark on a relentless pursuit of continuous performance monitoring. While Key Performance Indicators (KPIs) may appear to be the primary drivers behind social systems, economies, and organizations, their impact extends far beyond mere metrics. These indicators can wield normative effects, shaping organizational behavior and influencing crucial decisions, ultimately leading organizations to become a reflection of their own measurements.

The task of selecting the appropriate performance indicators is a complex and intricate endeavor. This comprehensive book delves into the intricacies of performance measurement systems, providing a comprehensive overview of their key characteristics. It also summarizes practical methodologies for defining KPIs, seamlessly blending theoretical insights with practical applications. These descriptions are bolstered by a wealth of real-world examples, offering valuable insights and practical guidance for those involved in the analysis and management of KPIs.

This book is a valuable resource for a wide range of stakeholders, including academics, professionals, and consultants engaged in the critical task of analyzing and managing KPIs. Its comprehensive coverage and practical approach make it an essential tool for anyone seeking to enhance their understanding and effectiveness in this field. As our world continues to evolve at an unprecedented pace, the insights and strategies presented in this book will undoubtedly play a pivotal role in guiding organizations toward success and growth.

\n Weight: 462g\n
Dimension: 166 x 243 x 19 (mm)\n
ISBN-13: 9783030011918\n
Edition number: 1st ed. 2019\n